Public Liability
$20M
Held through Allianz Australia. Policy renewed annually. Certificate of currency available on request and downloadable below.
Workers Compensation
All states
icare NSW, WorkSafe VIC, WorkCover QLD, WorkCover WA, ReturnToWorkSA. Every cleaner is covered for workplace injury.
NDIS Provider
Provider 401 234 567
Registered under support item 01_020_0120_1_1 (Household Tasks). Plan-managed and self-managed both supported.
Police checks
100% national
Every cleaner holds a current National Police Check via the Australian Federal Police. Renewed annually.
Downloads
Below are the formal documents we provide to body corporates, strata managers, real estate agents, and any property manager who requests compliance evidence before allowing us on a site.
PDFs are placeholders pending final document review — link targets will go live before the certified launch. Email hello@cleaningninja.com.au if you need a copy in the meantime; we send the formal certificate within one business day.
Insurer details
- Public Liability: Allianz Australia, policy renewed annually.
- Cover amount: $20M per occurrence.
- Excess: $500 per claim.
- Brokers: Available on request.
Reporting a claim
Damage or loss claims should be reported by email to hello@cleaningninja.com.au within 14 days of the relevant clean. Include the booking reference, photos of the damage, and the item's replacement value with proof (purchase receipt, valuation, or comparable retail listing).